How to understand shipping times and tracking

Learn about production times, shipping methods, and how to track orders from print to delivery.

Steps

Go to Store > Orders and click on any order to view shipping details.
Production typically takes 2 to 5 business days depending on the product.
After production, the tracking number appears in the order details.
Click the tracking number to view real-time shipment location.
Standard shipping takes 5 to 10 business days. Express shipping takes 2 to 4 business days.
Clients receive automated email updates when their order ships and when it is delivered.
International orders may take additional time for customs processing.

💡 Tip: Set client expectations during ordering by displaying estimated delivery dates on the checkout page.

Q: Can clients choose express shipping?

Yes, express shipping is available at checkout for an additional fee.

Q: What happens if a package is lost?

Contact support to file a claim. Lost packages are reprinted and reshipped at no additional cost.

Q: Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping costs and times vary by destination.