How to manage bookings and client communication

View, confirm, reschedule, and cancel bookings from your dashboard. Communicate with clients directly through the booking system.

Steps

Go to Bookings > Calendar to see all upcoming bookings.
Click on a booking to view full details including client info, package, and payment status.
Confirm pending bookings by clicking the Confirm button.
Reschedule bookings by selecting a new date and time.
Send messages to clients directly from the booking detail page.
Update the booking status as sessions are completed.
Cancel bookings and process refunds according to your policy.

💡 Tip: Send a preparation guide 48 hours before the session with outfit suggestions, location details, and what to expect.

Q: Can I add notes to a booking?

Yes, use the internal notes field to record important details about the session.

Q: Will clients receive automatic confirmations?

Yes, clients receive email confirmations when a booking is confirmed, rescheduled, or cancelled.

Q: Can I see all bookings across multiple locations?

Yes, the calendar view supports filtering by location, photographer, and status.