How to understand the client booking flow
See what your clients experience when booking a session through your Fotiqo booking page. Understand each step of the process.
Steps
- The client visits your booking page via your website or a direct link.
- They browse your available packages and select one.
- They choose optional add-ons if available.
- They select a date and time from your available slots.
- They fill in their contact details and any session-specific information.
- They review the booking summary including the total price and deposit.
- They pay the deposit or full amount via Stripe.
- Both you and the client receive a confirmation email with booking details.
💡 Tip: Test your own booking flow regularly to ensure the client experience is smooth and professional.
FAQ
Q: Can clients book without paying upfront?
You can configure bookings to require a deposit, full payment, or no payment at booking time.
Q: Can clients reschedule their booking?
Yes, if you enable rescheduling, clients can change their date and time within your cancellation policy window.
Q: Do clients need a Fotiqo account to book?
No, clients book as guests. They receive an email with their booking details and management link.
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