How to use face recognition at venue kiosks

Enable AI face recognition so guests can find their photos instantly by taking a selfie at the kiosk. GDPR compliant with auto-deletion.

Steps

Enable Face Recognition in Company Portal > Settings > Features.
The kiosk camera activates and displays a Take Selfie prompt.
The guest takes a selfie at the kiosk.
AI matches the selfie against all photos taken that day at the venue.
Matching photos are displayed on screen within seconds.
The guest can browse, select, and purchase their photos.
The selfie is automatically deleted immediately after matching per GDPR requirements.

💡 Tip: Face recognition works best in well-lit areas. Position the kiosk camera in a spot with good, consistent lighting.

Q: How accurate is the face matching?

AI achieves over 95 percent accuracy, even with sunglasses, hats, and different expressions.

Q: Is face data stored?

No, face vectors are deleted immediately after matching. No biometric data is retained.

Q: Can guests opt out of face recognition?

Yes, guests can manually search by room number, QR code, or time of day instead.