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Help Center/CONTRACTS

How to set up automatic payment reminders

Configure automatic email reminders for unpaid invoices. Set timing, frequency, and message content for each reminder.

Steps

  1. Go to Settings > Invoices > Reminders.
  2. Toggle Enable Automatic Reminders to on.
  3. Add reminder intervals: days before due, on due date, days after due.
  4. Customize the email subject and body for each reminder.
  5. Set a maximum number of reminders to avoid excessive follow-ups.
  6. Choose whether to send reminders for all invoices or only those over a minimum amount.
  7. Preview each reminder email.
  8. Save your settings.
๐Ÿ’ก Tip: Send the first reminder 3 days before the due date as a gentle heads-up. This often prompts payment before the deadline.

FAQ

Q: Can I pause reminders for a specific client?
Yes, disable reminders on individual invoices if you have a special arrangement with a client.
Q: Do reminders stop after the invoice is paid?
Yes, reminders stop automatically once the invoice is marked as paid.
Q: Can I send reminders via WhatsApp?
Currently, automatic reminders are sent via email only. You can send manual WhatsApp messages.
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