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Help Center/ATTRACTIONS

How to add and manage venue staff

Add photographers, sales staff, and managers to your venue team. Assign roles, permissions, and access levels.

Steps

  1. Go to Company Portal > Staff.
  2. Click Add Staff Member.
  3. Enter the staff member name, email, phone, and role.
  4. Select the role: Manager, Photographer, Sales Staff, or Receptionist.
  5. Assign them to specific destinations or allow access to all.
  6. Set their permissions: upload photos, process sales, view reports.
  7. The staff member receives an email invitation to create their account.
  8. Manage active staff and deactivate accounts when staff leave.
๐Ÿ’ก Tip: Use the Sales Staff role for kiosk operators who only need to process transactions, not upload or manage photos.

FAQ

Q: Can staff have multiple roles?
Each staff member has one primary role, but permissions can be customized beyond the default role.
Q: How do I remove a staff member?
Deactivate their account from the Staff page. Their historical data is preserved.
Q: Can staff use the mobile app?
Yes, staff can log in to the mobile app with their credentials to upload photos on the go.
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